Returns & Exchanges

At Ruff Greens, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day hassle-free return window for all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, our team is here to ensure a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.

• 3.
  Drop Off Package

  Affix the label to your parcel and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking receipt.

• 4.
  Receive Refund or Exchange

  After our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.